Privacy and Confidentiality
ProMate is committed to protecting the privacy of all visitors who access our website, ProMate, and its services. The following privacy and policy explain how we use and protect your information. Please read it before using our services. By visiting and/ or using the services in this website, you agree and where required you give consent to the collection, use and transfer of your information as set out in this policy.
Please read the Privacy and Confidentiality carefully before using ProMate.
1. Information that we collect from you
a. When you visit the website or make an order through ProMate website, you will be asked to provide information about yourself including your name, contact details and other information that your organisation might require.
2. Use of your information
a. Your information will allow us to provide you with access to relevant parts of the website and to provide the services that you have requested. It will also permit us to bill you and contact you where necessary concerning our services. We will also analyse and use the information we collect so that we can develop, support, administer and improve our business. We will also analyse this data for any other purposes, whether analytical or statistical and to help us prevent fraud. Where appropriate, now and in the future, you may have the ability to express your preferences, around the use of your data as set out in this privacy and policy and this may be used and applied through your chosen methods of using our services.
b. We may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website on our services.
c. Where you have indicated accordingly, you agree that we may use your information to inform you about our other products and services that may be of interest to you including services that may be the subject of direct marketing.
d. If you do not want us to use your data in this way or change your mind about being contacted in the future, please let us know by using the contact details used below.
3. Disclosure of your information
a. The information that you provide us will be transferred and stored on our servers.
b. Furthermore, we may need to provide your information to any partner applications/biometric devices that you have access with. By submitting your data, you agree to this transfer, store and processing. ProMate will take all the necessary steps to ensure that your data is treated securely under this privacy policy.
4. Security and data retention
a. We take steps to protect your information from unauthorised access and against unlawful processing, accidental loss, destruction and damage. We will keep your information with us for a reasonable period or as long as the law requires.
b. Once you have created an account, you are responsible for keeping your account details safe and confidential. We advise you not to share your password with anyone.
5. Accessing and updating
a. You have the right to see and ask us to make changes to the information we hold about you to ensure that it is accurate and up to date. If you wish to do this, please don’t hesitate to contact us using our details.
6. Changes to our privacy and policy
a. Any changes to our privacy and policy will be posted on this website and, where appropriate, via an email notification to you.
7. Details about us
a. We; ProMate is a website that is designed and run by Prosoft Holdings (Pvt) Ltd.
b. All comments, requests and queries relating to our use of your information are welcomed and should be addressed directly to ProMate using any of the below contact details.
Address : Level 10, East Tower, World Trade Center, Colombo 1.
Email : info@gopromate.com